Reports
Reports lets members get in touch with the developer about the bot, and with their own server’s leadership about problems in the server. It’s free.
Kinds of report
Section titled “Kinds of report”| Kind | Use it for | Where it goes |
|---|---|---|
| 🐞 Bug | Something doesn’t work | The developer |
| ✨ Feature | Something you’d like the bot to do | The developer |
| ❓ Question | Something you aren’t sure how to use | The developer |
| ⚠️ Guild issue | A problem inside your server or faction, such as a lotto prize that never arrived | Your server’s leadership, in the issue channel you set |
Every report gets a case number like BUG-0001.
How it works
Section titled “How it works”- Anyone runs
/report, picks a kind, writes a title and the details, previews it and sends it. - A panel appears in the channel that handles that kind, with the report, its case number and its status.
- Whoever handles it presses Reply and writes an answer. The bot sends it to the reporter by direct message and the status changes to Reviewed.
- Close ends the case.
The statuses are 🟢 Open, 🟡 Reviewed and ⚫ Closed.
Bug, feature and question reports reach the developer with the server, the sender and the text. Guild issues stay in your server’s issue channel. The bot also sends the developer its own crash reports when something fails inside it: the error, where in the code it happened, and a few facts about what it was doing.
Settings
Section titled “Settings”| Step | Required | What it does |
|---|---|---|
| Issue channel | Yes | Where your members’ guild issues are posted. Pick a private leadership channel. |
Reports is optional. If you turn it off, members can’t file reports, and the lotto’s “Report a problem” button has nowhere to send them.