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Payment Policy

Last updated:

This policy is part of the Terms of Service. The bot shows the same nine rules on its subscription panel, with your server’s exact price filled in. This page explains each one.

Prices can change, so they aren’t written here. The pricing page lists the current ones, and what the bot shows when you pay is what applies.

The rules

Section titled “The rules”
  1. How to pay. Send the payment shown in the bot to the developer on Torn: --Phoenix-- [3656832]. The bot finds payments automatically within a few minutes.
  2. Who can pay. The sender must be a verified member of your faction and be in your Discord server.
  3. What a payment buys. Credits at the price shown, rounded up in your favor, added to your server’s balance. Paid credits do not expire.
  4. Time limit. A payment counts only if it was sent within the 24 hours before the bot finds it.
  5. What credits pay for. Each premium module costs a set number of credits per day while it is enabled, counted to the second. You are not charged for time when the bot is down.
  6. Price changes. A price increase is announced at least 14 days before it takes effect. A price cut applies right away.
  7. Free starter credits. Each faction gets them once. They are spent before paid credits, they expire after the number of days shown in the bot, and they are never refunded.
  8. Refunds. Press Request a refund on a payment in Payment history. A payment can be refunded 24 hours after it was credited. The credits from that payment that you have not used are paid back at that payment’s own price, rounded down to a whole unit of what you paid, and any remainder stays in your balance as credits. Credits you already used are not returned. Refunds are sent manually, so they can take some time.
  9. When credits run out. Premium commands are disabled. Jobs that are already running finish, but they cannot be started again. Free features keep working. Adding credits switches everything back on.

Good to know

Section titled “Good to know”
  • A payment is final once it is credited, except through a refund as described above.
  • This is a game. Items and money sent on Torn have no value outside it, and the bot does not accept real money.
  • If something goes wrong with a payment, paste it from your Torn log into a /report.

See also Adding credits and Refunds.